Privacy Policy

At Creation Edge, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when interacting with our website, social media platforms, and services.

1. Information We Collect
We collect the following types of information:

  1.     Personal Information: Name, phone number, email address, delivery address, and payment details when you place an order.
  2.     Browsing Information: IP address, browser type, and browsing behavior on our website to improve user experience.
  3.     Communication Data: Any information you provide through inquiries, emails, or feedback.

2. How We Use Your Information
Your information is used to:

  1.     Process and deliver your orders.
  2.     Provide customer support and address queries.
  3.     Send updates, promotions, and newsletters (with your consent).
  4.     Improve our website, services, and user experience.

3. Sharing Your Information
We value your privacy and ensure that your personal information is not sold or shared with third parties, except in the following cases:

  1.     Service Providers: To facilitate delivery, payment processing, or other essential services.
  2.     Legal Requirements: If required by law or to protect our rights.
  3.     Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:

  1.     Enhance your browsing experience.
  2.     Analyze website traffic and usage.
  3.     Provide personalized recommendations and promotions.
  4.     You can adjust your browser settings to decline cookies, but this may limit some functionalities on our website.

5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform is completely secure, and we encourage you to safeguard your login credentials and personal information.

6. Your Rights
You have the right to:

  1.     Access the personal information we hold about you.
  2.     Request corrections to your personal information.
  3.     Opt-out of receiving marketing communications.
  4.     Request the deletion of your personal data (subject to legal and contractual obligations).

7. Third-Party Links
Our website may contain links to third-party websites. Creation Edge is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy
Creation Edge reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will indicate the effective date.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: support@creationedge.com.bd
Phone: 09606500333