Terms & Condition

Welcome to Creation Edge! By accessing or using our services, website, or purchasing our products, you agree to abide by the following terms and conditions. Please read these terms carefully before proceeding.

1. General Terms

  1.     By placing an order with Creation Edge, you confirm that all the information provided is accurate and complete.
  2.     Creation Edge reserves the right to modify, update, or change these terms and conditions at any time without prior notice.

2. Products and Pricing

  1.     All products displayed on our website or other platforms are subject to availability.
  2.     Prices are listed in Bangladeshi Taka (BDT) and may be subject to change without notice.
  3.     Discounts, offers, or promotions are applicable only as per the terms specified for those promotions.

3. Orders

  1.     Customers are encouraged to review all product details, including size, color, and material, before placing an order.
  2.     Orders cannot be canceled once they are confirmed.

4. Payment Terms

  1.     Customers are required to complete payment in Cash on Delivery (COD) after inspecting the product in the presence of the delivery agent.
  2.     Payment must be made in full; partial payments will not be accepted.

5. Delivery

  1.     Products will be delivered to the address provided at the time of placing the order.
  2.     Customers must inspect the product upon delivery in the presence of the delivery agent to ensure it meets their expectations.

6. Returns and Exchanges

  1.     Creation Edge does not offer a general return policy. Once a product is checked and accepted, it cannot be returned.
  2.     Exchanges are allowed within 2 days of delivery under the following conditions:
  3.     The product must be in its original condition and packaging.
  4.     Delivery and return charges for exchanges will be borne by the customer.
  5.     No charges will apply for disputed or defective products reported at the time of delivery.

7. Product Authenticity

  1.     All products sold by Creation Edge are authentic and meet the standards as described on our website or other platforms.
  2.     Any slight variation in color or design may occur due to photographic lighting or screen resolution and will not be considered a defect.

8. Limitation of Liability

  1.     Creation Edge is not liable for any loss, damage, or delay caused due to circumstances beyond our control, including but not limited to natural disasters, strikes, or courier delays.
  2.     Once a product is inspected and accepted, Creation Edge is not responsible for any issues arising later.

9. Intellectual Property

  1.     All content, images, and designs on Creation Edge’s website, social media platforms, or marketing materials are the property of Creation Edge and may not be used or reproduced without prior permission.

10. Dispute Resolution

  1.     Any disputes arising out of or in connection with these terms shall be governed by the laws of Bangladesh.
  2.     In the event of any conflict, customers are encouraged to contact Creation Edge’s customer support to resolve the matter amicably.

11. Contact Information
For any inquiries or concerns, please contact us at:
Email: support@creationedge.com.bd
Phone: 09606500333

By shopping with Creation Edge, you acknowledge that you have read, understood, and agree to these terms and conditions. Thank you for choosing Creation Edge, where fashion meets affordability.